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Old December 12th, 2012, 09:33 AM
carlybizdrive carlybizdrive is offline
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Smile Improve service delivery through collaboration

Normally businesses invest a lot of time and effort building presence and locating customers then devise an action plan based on these specifics. This is a hurdle in providing fast and accurate service delivery. Online business allows easy business collaboration for faster and better service delivery. Once you enter the online business arena the need for and dependency on your physical office reduces. You can then access business and referrals online. If you reply promptly to customers and provide timely service you receive the praise of customers. All that remains is to concentrate on your service delivery.

There are many products available online for collaboration such as Microsoft Sharepoint and Google Docs. You can use these tools to share your documents and information among your network. These tools allow you to collaborate with your entire team or the project group (including suppliers, contractors, sub contractors, customers and your own team) and effectively conduct your e-business online. Sharing documents, calendars, revisions and messages is a fantastic way to gain efficiency of time and money in the business process that then reduces overall costs. Accordingly, if you use online tools to collaborate effectively with all trading partners you will reduce costs and gain efficiency, and are virtually guaranteed an increase in e-business sales and customer service levels.

Bizdrive provides “Gigs”, a service-tracking tool through which you can share your information with customers. Gigs includes team task-management, file sharing, and an update and progress tracking system that keeps the group on the same page, automatically. You continuously remain in touch with your customers and they remain aware of the progress on the Gig. Bizdrive sellers work online alongside other sellers to promote their business and increase the ease and efficiency of business. People can work together, from wherever they are, whenever they can. Collaboration using Gigs makes it easy for everybody to remain in contact and informed. Members simply do their work, then log into the system and update the task with their work progress. The updates, a calendar of important dates, and alerts of changes are shared with the whole team. Bizdrive equips users with an easy and automatic online collaboration platform that increases the speed and accuracy of service delivery.

Try during a Free of charge 30 trial. Sign-up and use the coupon code Free30days.

Kind regards,

Anthony and Carly, Bizdrive Community Service Managers

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